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The MindHive Book

The Challenge

How Collective Intelligence Can Create Better Policy and Strategy?

In "MindHive: How Collective Intelligence Can Create Better Policy and Strategy", Australian entrepreneur Bruce Muirhead tells the story of a new revolution in problem-solving. Over the course of our history, problem-solving has focused on deep expertise, matched with disciplines, to fix problems. However, today’s innovation problems are tough to solve. The traditional methods that have served enterprises well for decades no longer seem to work. Over the past few years, we’ve increasingly realised that the smartest person in the room may well be the room itself. Our ability to leverage collective intelligence in intuitive, easily accessible and innovative online formats is now an emerging reality. Realising that the current government policy and expert procurement processes were functioning, but hopelessly obsolete, Muirhead saw that there was an opportunity to lead the charge for a more open, agile government that succeeds when challenges are solved.

Muirhead explores how we can rethink expertise, idea generation and problem-solving by redefining expertise and matching ‘problem owners’ with 'problem solvers’. In the same way that apps like Tinder and eHarmony help to find a romantic match, new platforms are being created to mindhive our most vexing challenges, from infrastructure funding to regulating the sharing economy.

Drawing on client case studies with government and industry leaders, Muirhead’s book ‘MindHive’ is an intriguing look at how a simple idea has grown from a few experts co-creating a problem-solving process to almost 10,000 Hivers reshaping government for the twenty-first century.

Over the course of the next few months, the MindHive team will be releasing draft chapters of the book here on MindHive.

Hivers are encouraged to help us develop our understanding and to further create a useful set of learnings, scenarios, and ambitions for the future of problem-solving. All contributors will be acknowledged in the book and receive a free copy of the final e-book! To access the draft chapters and have your say, click on the Solution tab above. 

This project and resultant work is licensed under a Creative Commons Attribution – Non-Commercial –No Derivatives 4.0 International license.

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Challenge Opened: 05:13 AM, Friday 31 March 2017
Challenge Closes: 07:00 AM, Saturday 29 June 2019
Time to go: 220 days \ 12 hours \ 16 minutes

 

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The context

 

 

“Sophisticated online crowdsourcing platforms are making it ever simpler to manage and support distributed workers. In essence, the crowd has become a xed institution available on demand.” Kevin Boudreau & Karim Lakhani Using the Crowd as an Innovation Partner, Harvard Business Review

Today’s innovation problems are tough to solve. The traditional methods that have served government and business well for decades no longer seem to work:

  • It’s not always obvious what combination of people, skills and technology you need
  • Scaling up and down dynamically to match changing workload demands is challenging
  • There’s often a limited ability to nd experts in different markets and geographies
  • Expertise is fragmenting - no matter who you are, most of the smartest people work for someone else

 

The MindHive web platform is an Idea Management Tool that leverages the power of crowdsourcing for problem solving and idea generation.  The key function of MindHive is to operate as a conduit whereby business, universities, government and not-for-profits can solve complex policy and strategy issues; harnessing the knowledge of expert contributors. Clients upload their challenges to the MindHive web platform. MindHive takes care of serving their challenges to a pool of problem solvers. MindHive leverages collective intelligence in an intuitive, easily accessible and innovative online format.

Idea management software have continued to become more prominent in both their use and impact over the last few years. Because MindHive is cloud-based, it enables organisations to gather, share and evaluate ideas with speed. The MindHive team believes that this, in turn, can help organisations to compete at a new, higher level by providing them with the opportunity to solve challenges previously considered unsolvable.

MindHive's ambition is to become the primary platform for co-created solutions on the Internet, and to allow any ‘problem owner’ or ‘problem solver’ to upload, collaborate and share the solutions.

MindHive in 60 seconds

 

Current state of Crowdsourcing

A significant challenge for Australia includes the need to solve city problems and issues in a much more collaborative way (e.g. among citizens, stakeholders and across different levels of government). The impact of national reform agendas in health, water and energy are also critical.

  • The Australian Government is already driving for internal and external idea management tools.
  • Recent report Empowering Change: Fostering Innovation in the Australian Public Service recommended that agencies should be timely and smart adopters of ideas management systems.
  • In a survey of 4,200 companies around the world, 70% said that they were using social technology in some ways and 90% of those said they were seeing some degree of business benefits. Yet only 3% of companies could be identified as fully networked with a collaborative platform.
  • Gartner predicted in 2014 that 75% of high-performing enterprises would use some form of crowdsourcing by 2018. The private sector has also embraced the crowd with 85% of the 2014 Best 100 Brands using this approach in the past 10 years.

 

Having been immune to disruption for many decades, the consulting industry is witnessing a shift in the availability of expertise and how work gets done in a web-based economy. 

  • Deloitte expects more than 25 per cent of consulting clients to choose crowdsourcing over traditional strategy consulting methods to solve complex problems faster and cheaper.
  • According to McKinsey research, It is estimated that leveraging idea management social technologies and platforms including crowdsourcing and co-creation could improve productivity of high-skilled knowledge workers by 25% and contribute between $900b to $1,300b per annum across four commercial sectors: consumer packaged goods, retail financial services, advanced manufacturing and professional services.
  • Further, companies crowdsourcing ideas and co-creating new features will eventually generate up to $940b annual consumption in the US and Europe.

 

MindHive’s idea management system is a structured process and market generating, capturing, discussing, improving, organising, evaluating and prioritising valuable insight or alternative thinking that may otherwise not have emerged through traditional processes. It leverages a set of shared needs within a marketplace of contestable ideas:

 

For the past three years, MindHive has had particular success within the government market. Government from the highest levels have helped shape the product through discussions and feedback with the MindHive team. MindHive is considered by Government clients as a civic technology (civic-tech) enabling greater participation in government and assisting the government to more efficiently and successfully deliver services and solutions. MindHive’s deep engagement in the government market is of growing interest and financial importance to corporate, university, and not-for-profit clients.

Challenge Opened: 05:13 AM, Friday 31 March 2017
Challenge Closes: 07:00 AM, Saturday 29 June 2019
Time to go: 220 days \ 12 hours \ 16 minutes

Do you want to contribute to this Challenge?

Thought Leader

Bruce Muirhead Chief Executive Officer
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Timothy London Head of Product and Design, MindHive
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Peter Grimbeek Statistics & Methods Counsellor
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Narelle Kennedy Managing Director
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Lindley Edwards Group CEO
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Timothy O'Brien Founder
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Chris Boyle Communications Consultant
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Robert Hale Account Director
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Brad Fox Principal
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Michelle DALE Assistant Director
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David Wright COO
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MindHive Support Support
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Toni Robinson Online Collaboration Mentor
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Ed Bernacki Innovationalist
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Stephanie Cook Teaching Support Coordinator, School of Education, Curtin University
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Marta Poblet VC's Senior researcher
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Leith Boully Managing Director
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Richard Mochelle founder/director
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Desiree Homann
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Bob Dick
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Russell King
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Ursula Franck
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Carmel SEFIAN Assistant Director
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Steven Clark Lecturer
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Alison Bannah Principal Policy Advisor
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Nina MacKenzie
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Bill Wyatte Integrated Criminal Justice Governance and Program Manager
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Glistening Deepwater Imagineer
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Daniel Sole Laboratory Technician
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Peter Bridgman Director
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Sophie Manion Child Safety Officer
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Elissa Doxey Strategy & Management Consultant
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Allan Booth Director Learning Systems
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Jasper Odgers Consultancy
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Bernadette Ruddy Services Manager
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Tara McLaren Manager, Impact & Engagement
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Tom Orren
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Camilla Pettersson Coordinator, Program and Project Management
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Rachel Stanley Developer
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Tamara Pearce Researcher
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Phil Charles Professor
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Piet Filet Research Development Officer
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Simon Louis Pharmaceutical Evaluator/Senior Lecturer (University of Melbourne)
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Marek Kowalkiewicz Professor and PwC Chair in Digital Economy
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Dale Trott Discipline Lead (Environmental Health)
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Francesca Perugia Ph.D candidate/ Teaching Associate
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Lesley Brown
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Tony Day Principal Investment Advisor
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Will Habbal Learning & Development Officer Camden Council
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Kathleen Donohoe Director
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Liz Pommer Director
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Michelle Barker Program Director
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Robert Best
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Sam Mitrovic Innovation Advisor
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Luca Belgiorno-Nettis Founder + Director
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Dion McCurdy Director
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Alex Freeman
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Priya Desai Departmental Officer
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Robert Lamb Principal
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Kaerlin McCormick Consultant
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Tim van Gelder Enterprise Fellow
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Matt Singmin
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Kirstie Hepburn Founder
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Julia Muse Analyst
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Rod Glover
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Richard Ferrers Research Data Analyst, Australian Research Data Commons (formerly Australian National Data Service)
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Kathleen Yeo
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John Wells
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Sam Hamilton
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Simon Reid Associate Professor, Global Disease Control
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Rowena Judd
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Jose Ospina
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Rupert Russell
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David Kaldor
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Grant Woollett Manager Science Policy and Evaluation
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Amanda Brady
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Ben Novakovic Engineering Manager
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Dina GREY Assistant Director
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Risa Utama Mindhive Public Relations
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Chloe Mortimer Accreditation and Curriculum Officer
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Colleen Morgan
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Jacob Hampson Growth and Business Development
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Neha Deoliya
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