Small Business Disaster Resilience
Thirty percent of small to medium businesses close and never re-open following a disaster or emergency.
Given that small business makes up 98% of all South Australian businesses; what can be done to improve the preparedness and resilience of small business in the face of a disaster or emergency?
Most small businesses are under-prepared for an emergency or disaster. A national survey conducted by the Bushfire and Natural Hazards Cooperative Research Centre found that 79% of small businesses in Australia did not have a business continuity plan.
A survey of Business SA members conducted following the state-wide blackout in 2016 showed that:
- 12% of businesses had a back-up generator.
- 83% of businesses had to cease operating temporarily as a result of the blackout.
- 37% of businesses had interruption insurance. Of these, more than half were not covered for any costs associated with the blackout and only 12% were fully covered for their costs associated with the blackout.
The current state
Disaster resilience is a shared imperative for government, non-government organisations, business, communities and citizens.
The Government of South Australia has recently developed its first South Australia Disaster Resilience Strategy, which has been shaped by broad and significant consultations inside and outside of Government.
Successful implementation of this strategy requires new thinking and collaboration between state and local government, non-government organisations, business and community.
We are seeking ideas and insights from the Mindhive community to inform efforts to improve the disaster resilience of small business in South Australia.
The following questions have been identified as a result of the insights gained through the user research, which was conducted during the development of the Strategy.
Despite seeing emergency planning as important, business owners cite lack of time, money and expertise as barriers to being prepared. Even with the availability of business continuity planning information and online templates, the uptake of these resources is limited.
Question: What are the experiences of others in boosting small business disaster resilience? What role has business continuity planning played in this, if any?
Providing incentives or communicating the cost benefits of planning for emergencies or disasters, may motivate businesses to prepare.
Question: What are some examples of incentives used in other locations and/or contexts and what impact have they had?
Businesses could play a stronger role in supporting the resilience of their communities.
Question: What might this look like?
Research shows that small businesses often don't have appropriate levels of insurance cover.
Question: What are your experiences with taking out insurance and ensuring appropriate levels of cover? What encouragement and information is needed?
This challenge will remain open until Monday 11 March 2019.
Challenge Opened: 11:43 AM, Wednesday 20 February 2019
Challenge Closes: 01:00 PM, Monday 11 March 2019
Time to go: Closed